Shipping Policy

Last updated: 9/12/2026

Thank you for shopping with besimmple. Please review our shipping information below.

Shipping Destinations
We currently ship to addresses within the United States and Canada only.

Order Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed. During sales or high order volume, processing may take slightly longer.

Shipping Times
Because our products are shipped from international fulfillment partners, delivery times are generally longer than domestic retailers. Estimated delivery windows are:

  • United States: 10–25 business days
  • Canada: 12–28 business days

These are estimates, not guarantees. Actual delivery time can be affected by customs processing, holidays, weather, and carrier delays, all of which are outside our control.

Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. Please allow 2–5 business days for tracking information to update after it’s first issued, as this is normal for international shipments.

Customs, Duties, and Taxes
Orders shipped internationally may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges, if any, are the responsibility of the customer and are not included in the item price or shipping cost.

Lost or Delayed Packages
If your order has not arrived within the estimated delivery window, please contact us at contact@besimmple.com with your order number, and we will look into it with our shipping partner.

Incorrect Shipping Addresses
Please double check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error shortly after placing your order, contact us immediately and we will try to correct it before the order ships.

Multiple Items in One Order
If your order contains multiple items, they may ship separately from different fulfillment locations and arrive at different times. This is normal and does not indicate a problem with your order.

Questions
If you have any questions about shipping, please contact us at contact@besimmple.com.